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GENERAL TERMS AND CONDITIONS AT HOUSE OF HEALING BERLIN

1. Scope

 

These General Terms and Conditions ("GTC") apply to all contracts concluded between House of Healing Berlin GmbH ("House of Healing Berlin") and its customers for memberships, single class drop-ins, and other services provided at the physical location.

 

2. Memberships and Services

 

1. Memberships entitle customers to participate in the specified courses offered at House of Healing Berlin.

2. Memberships are valid for classes at the River Room and City Studio locations.

3. Drop-in classes allow customers to attend individual classes without a membership, subject to availability.

4. Memberships include access to studio facilities such as showers, towel rental, and DALUMA amenities.

5. Credits for classes are personal and non-transferable.

 

3. Contract Conclusion and Term

 

1. The contract is concluded when the customer registers and receives confirmation from House of Healing Berlin GmbH.

2. Memberships require a minimum commitment of 3 months and renew automatically on a monthly basis unless canceled with a 14-day notice.

3. Drop-in classes and other one-time services must be paid for at the time of booking.

 

4. Payment Terms

1. Payments for all services, including memberships and drop-ins, must be made in advance.

2. Accepted payment methods include credit card, bank transfer, and other methods specified by House of Healing Berlin.

3. In case of failed payments, House of Healing Berlin may charge a handling fee of €5.

4. House of Healing Berlin reserves the right to suspend services if payment is not received on time.

5. All fees are inclusive of applicable taxes unless stated otherwise.

6. Any changes to payment methods or fees will be communicated in advance.

 

5. Cancellation and Termination

 

1. Memberships can be canceled in writing via email or letter, or directly at the studio.

2. House of Healing Berlin may terminate the membership without notice in case of serious violations of these GTC or the house rules.

3. Drop-in bookings can be canceled up to 12 hours before the start time; late cancellations will not be refunded.

 

6. Liability

1. House of Healing Berlin is only liable for damages caused by gross negligence or intentional misconduct.

2. Customers must inform the studio of any health issues before participating in classes.

3. The studio is not responsible for lost or stolen personal belongings.

7. Data Protection

1. House of Healing Berlin processes personal data solely for contract fulfillment in compliance with applicable data protection laws.

2. Customers can request access, correction, or deletion of their personal data at any time.

8. House Rules

1. All customers must adhere to the house rules, which are available at the studio.

2. Violation of the house rules may result in exclusion from the studio and cancellation of the membership.

9. Health and Safety

1. Participation in classes is at the customer’s own risk.

2. The studio recommends consulting a physician before starting any new physical activity, especially if there are existing health concerns.

 

10. Cancellation Policy for Booked Classes

1. Customers must cancel booked classes at least 12 hours before the scheduled start.

2. Late cancellations or no-shows will result in the class credit being deducted without refund.

 

11. Right of Withdrawal

 

1. Customers who enter into a membership contract online have the right to withdraw from the contract within 14 days without giving any reason.

2. The withdrawal period will expire after 14 days from the day of the contract conclusion.

3. To exercise the right of withdrawal, customers must inform House of Healing Berlin of their decision to withdraw from the contract by an unequivocal statement (e.g., a letter sent by post or email).

4. To meet the withdrawal deadline, it is sufficient for the customer to send their communication concerning their exercise of the right of withdrawal before the withdrawal period has expired.

 

12. Final Provisions

 

1. If any provision of these GTC is or becomes invalid, the validity of the remaining provisions remains unaffected.

2. These GTC are governed by the laws of the Federal Republic of Germany.

3. The place of jurisdiction for all disputes arising from these GTC is Berlin.

Contact

E-Mail: namaste@houseofhealingberlin.com

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